POLICIES & RULES

RESERVATIONS

Call (830) 964-2531 to speak with a Summit Vacation Reservation Specialist or Click Here to book online.

MINIMUM STAY

Fall, Winter, Spring: 2 night minimum stay on weekends, no minimum during the week.
Summer: 3 night minimum stay on weekends, 1-2 night minimum during the week.
Holidays: 3 to 4 night minimum stay depending on the holiday.

CHECK IN/CHECK OUT

Check In: 3:30 PM
Check Out: 11:00 AM
*Early Check Ins and Late Check Outs may be available with approval and $95 additional fee

CANCELLATION POLICIES

There is not a 24 hour cancellation refund. It will be a credit only.

One or Two Units:
If you cancel:
31 days or more prior to check in: 95% Refund to Credit Card or CREDIT
30 - 15 days prior to check in: CREDIT ONLY with a $75 rebooking fee
14 days or less prior to check in: Forfeit the full advance payment

Three Units or More

If you cancel:

6 to 12 months prior to check in: 95% refund or credit
6 months or less prior to check in: no refund or credit will be issued
Reservation can be rescheduled 30 days or more prior to check in with a $75 rescheduling fee per unit

PAYMENTS AND TAXES

We accept Visa, Master Card and Discover cards. All applicable Taxes will be charged and included in the Renter’s total bill.

PAYMENT SCHEDULE

A Reservation Deposit equal to 50% of the total bill is due upon reservation.
Within 7 days in advance of arrival, the Remaining balance is due.
A $500.00 Damage Deposit credit card authorization is due within 7 days in advance of arrival. Damage Deposit are not initially charged before or during stay, though we reserve all rights to charge the card on file if damages occur during Renter’s stay. Renter will be additionally charged or liable for any damages that exceed the Damage Deposit should damage occur to the Property.
If entire property is rented, final payment is due one month prior to arrival.

DAMAGE DEPOSITS NOT CHARGED

Your credit card on file for the Damage Deposit will not be charged for damages if:

No damage is done to the Property or its contents, beyond normal wear and tear.
No charges are incurred due to contraband, pets or collection of rents or services rendered during the stay.
All debris, rubbish inside and outside of Unit is discarded and placed in garbage cans.
All dishes are washed and put away prior to departure.
All charges accrued during the stay are paid prior to departure.
No linens are lost or damaged.
No early check-ins or late check-outs were made (unless approved by management).
The Renter is not evicted by the Management (or representative of the Owner), including but not limited to local law enforcement.
There has been NO SMOKING in the Unit. If we find any evidence of smoking inside the home, the Responsible Party will be charged $200 (two hundred dollars) minimum.

USE AND OCCUPANCY

Renter may use the Property as a private residence only. While we understand that you may have additional guests over, no parties, large groups or additional overnight guests are allowed. Exceeding the maximum occupancy or having parties/large groups at the property will be reason for eviction without reimbursement of rents and deposits. The total number of guests or Maximum Occupancy allowed by Renter to occupy or use the property are as follows:

Riverfront & River Section Cabins Maximum occupancy: 4 Guests maximum per Cabin
Loft Cabin Maximum occupancy: 8 Guests maximum per Loft Cabin,
Treehouse Villa Maximum occupancy: 10 Guest maximum per Treehouse Villa

Any evidence occupancy is over the limits of what is stated in the contract will be subject to eviction and may be charged damages.

Pet Policy

Pets are NOT permitted in the Cabins or Treetop Villas. Pets are permitted at our RV Resort. Please see our Pet Policy for breed restriction.

*Certified Service Animals are permitted, guest must notify property management prior to arrival.